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Administrative services

  • Oficina TécnicaTechnical office (office or back-office):
    • Drawing maps
    • Creating capture databases
    • Generating field records
    • Digitising captured information
    • Registering captured information in the database that has been created
    • Data updates in customer information systems
  • Data verification centre: bank and consumption information
  • Customer management centre:
    • Contact centre
    • Order placement
    • Customer service platforms
    • Technical support and inspections
    • Attracting new customers and building customer loyalty
    • Collection and billing management
    • Obtaining and selling services